{"id":1186,"date":"2025-11-15T15:44:06","date_gmt":"2025-11-15T13:44:06","guid":{"rendered":"https:\/\/medixo.eu\/?page_id=1186"},"modified":"2025-11-15T15:44:06","modified_gmt":"2025-11-15T13:44:06","slug":"payment-policy","status":"publish","type":"page","link":"https:\/\/medixo.eu\/en\/payment-policy\/","title":{"rendered":"Payment Policy"},"content":{"rendered":"<h1 style=\"text-align: center;\" data-start=\"218\" data-end=\"248\"><strong data-start=\"225\" data-end=\"248\">Payment Policy<\/strong><\/h1>\n<p>&nbsp;<\/p>\n<p data-start=\"286\" data-end=\"464\">This Payment Policy explains the payment methods offered by Medixo.eu (\u201cthe Website\u201d) and the conditions applicable to each method. By placing an order, you agree to this Policy.<\/p>\n<h2 data-start=\"466\" data-end=\"497\">1. Available Payment Methods<\/h2>\n<p data-start=\"498\" data-end=\"547\">The Website offers the following payment options:<\/p>\n<ol data-start=\"549\" data-end=\"636\">\n<li data-start=\"549\" data-end=\"580\">\n<p data-start=\"552\" data-end=\"580\"><strong data-start=\"552\" data-end=\"578\">Cash on Delivery (COD)<\/strong><\/p>\n<\/li>\n<li data-start=\"581\" data-end=\"603\">\n<p data-start=\"584\" data-end=\"603\"><strong data-start=\"584\" data-end=\"601\">Bank Transfer<\/strong><\/p>\n<\/li>\n<li data-start=\"604\" data-end=\"636\">\n<p data-start=\"607\" data-end=\"636\"><strong data-start=\"607\" data-end=\"636\">Credit\/Debit Card Payment<\/strong><\/p>\n<\/li>\n<\/ol>\n<p data-start=\"638\" data-end=\"701\">All prices are displayed in EUR or other applicable currencies.<\/p>\n<hr data-start=\"703\" data-end=\"706\" \/>\n<h2 data-start=\"708\" data-end=\"736\">2. Cash on Delivery (COD)<\/h2>\n<p data-start=\"737\" data-end=\"834\">Cash on Delivery allows customers to pay <strong data-start=\"778\" data-end=\"833\">directly to the courier upon receiving the shipment<\/strong>.<\/p>\n<h3 data-start=\"836\" data-end=\"851\">Conditions:<\/h3>\n<ul data-start=\"852\" data-end=\"1286\">\n<li data-start=\"852\" data-end=\"931\">\n<p data-start=\"854\" data-end=\"931\">When possible, the shipment is sent with the <strong data-start=\"899\" data-end=\"928\">\u201cOpen and Inspect\u201d option<\/strong>.<\/p>\n<\/li>\n<li data-start=\"932\" data-end=\"1043\">\n<p data-start=\"934\" data-end=\"1043\">Customers should <strong data-start=\"951\" data-end=\"995\">open the package and verify its contents<\/strong> before accepting and paying (if not prepaid).<\/p>\n<\/li>\n<li data-start=\"1044\" data-end=\"1184\">\n<p data-start=\"1046\" data-end=\"1184\">In case of <strong data-start=\"1057\" data-end=\"1103\">wrong item, missing item, or damaged goods<\/strong>, the customer must <strong data-start=\"1123\" data-end=\"1157\">inform the courier immediately<\/strong> and refuse the shipment.<\/p>\n<\/li>\n<li data-start=\"1185\" data-end=\"1286\">\n<p data-start=\"1187\" data-end=\"1286\">Claims for missing or damaged items may be rejected if the package was accepted without inspection.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1288\" data-end=\"1291\" \/>\n<h2 data-start=\"1293\" data-end=\"1312\">3. Bank Transfer<\/h2>\n<p data-start=\"1313\" data-end=\"1353\">Customers may pay via <strong data-start=\"1335\" data-end=\"1352\">bank transfer<\/strong>.<\/p>\n<h3 data-start=\"1355\" data-end=\"1370\">Conditions:<\/h3>\n<ul data-start=\"1371\" data-end=\"1708\">\n<li data-start=\"1371\" data-end=\"1506\">\n<p data-start=\"1373\" data-end=\"1506\">Orders paid by bank transfer are <strong data-start=\"1406\" data-end=\"1472\">processed and shipped only after the payment has been received<\/strong> in the merchant\u2019s bank account.<\/p>\n<\/li>\n<li data-start=\"1507\" data-end=\"1574\">\n<p data-start=\"1509\" data-end=\"1574\">The <strong data-start=\"1513\" data-end=\"1571\">order number must be included as the payment reference<\/strong>.<\/p>\n<\/li>\n<li data-start=\"1575\" data-end=\"1639\">\n<p data-start=\"1577\" data-end=\"1639\">Incorrect or missing payment reference may delay processing.<\/p>\n<\/li>\n<li data-start=\"1640\" data-end=\"1708\">\n<p data-start=\"1642\" data-end=\"1708\">Customers are responsible for any bank fees applied by their bank.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1710\" data-end=\"1713\" \/>\n<h2 data-start=\"1715\" data-end=\"1734\">4. Card Payments<\/h2>\n<p data-start=\"1735\" data-end=\"1823\">The Website accepts debit and credit card payments through authorized payment providers.<\/p>\n<h3 data-start=\"1825\" data-end=\"1840\">Conditions:<\/h3>\n<ul data-start=\"1841\" data-end=\"2099\">\n<li data-start=\"1841\" data-end=\"1914\">\n<p data-start=\"1843\" data-end=\"1914\">Payments are processed through <strong data-start=\"1874\" data-end=\"1911\">secure, PCI-DSS compliant systems<\/strong>.<\/p>\n<\/li>\n<li data-start=\"1915\" data-end=\"1966\">\n<p data-start=\"1917\" data-end=\"1966\">Card details are <strong data-start=\"1934\" data-end=\"1948\">not stored<\/strong> by the Website.<\/p>\n<\/li>\n<li data-start=\"1967\" data-end=\"2099\">\n<p data-start=\"1969\" data-end=\"2020\">If a card payment fails, customers should verify:<\/p>\n<ul data-start=\"2023\" data-end=\"2099\">\n<li data-start=\"2023\" data-end=\"2040\">\n<p data-start=\"2025\" data-end=\"2040\">card validity<\/p>\n<\/li>\n<li data-start=\"2043\" data-end=\"2062\">\n<p data-start=\"2045\" data-end=\"2062\">account balance<\/p>\n<\/li>\n<li data-start=\"2065\" data-end=\"2099\">\n<p data-start=\"2067\" data-end=\"2099\">online transaction permissions<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<hr data-start=\"2101\" data-end=\"2104\" \/>\n<h2 data-start=\"2106\" data-end=\"2126\">5. Order Dispatch<\/h2>\n<p data-start=\"2127\" data-end=\"2152\">Orders are shipped after:<\/p>\n<ul data-start=\"2154\" data-end=\"2264\">\n<li data-start=\"2154\" data-end=\"2188\">\n<p data-start=\"2156\" data-end=\"2188\">successful card payment <strong data-start=\"2180\" data-end=\"2186\">or<\/strong><\/p>\n<\/li>\n<li data-start=\"2189\" data-end=\"2219\">\n<p data-start=\"2191\" data-end=\"2219\">confirmation of COD <strong data-start=\"2211\" data-end=\"2217\">or<\/strong><\/p>\n<\/li>\n<li data-start=\"2220\" data-end=\"2264\">\n<p data-start=\"2222\" data-end=\"2264\"><strong data-start=\"2222\" data-end=\"2262\">receipt of the bank transfer payment<\/strong><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2266\" data-end=\"2350\">If payment via bank transfer is delayed, the merchant may delay or cancel the order.<\/p>\n<hr data-start=\"2352\" data-end=\"2355\" \/>\n<h2 data-start=\"2357\" data-end=\"2388\">6. \u201cOpen and Inspect\u201d Option<\/h2>\n<p data-start=\"2389\" data-end=\"2469\">When supported by the courier, shipments are sent with an <strong data-start=\"2447\" data-end=\"2468\">inspection option<\/strong>.<\/p>\n<h3 data-start=\"2471\" data-end=\"2492\">Customers should:<\/h3>\n<ul data-start=\"2493\" data-end=\"2620\">\n<li data-start=\"2493\" data-end=\"2544\">\n<p data-start=\"2495\" data-end=\"2544\">open the package in the presence of the courier<\/p>\n<\/li>\n<li data-start=\"2545\" data-end=\"2583\">\n<p data-start=\"2547\" data-end=\"2583\">verify correct items and condition<\/p>\n<\/li>\n<li data-start=\"2584\" data-end=\"2620\">\n<p data-start=\"2586\" data-end=\"2620\">report discrepancies immediately<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2622\" data-end=\"2704\">If the shipment is accepted and paid without objection, it is considered approved.<\/p>\n<hr data-start=\"2706\" data-end=\"2709\" \/>\n<h2 data-start=\"2711\" data-end=\"2748\">7. Unreceived or Refused Shipments<\/h2>\n<p data-start=\"2749\" data-end=\"2816\">If a customer unjustifiably refuses or does not collect a shipment:<\/p>\n<ul data-start=\"2817\" data-end=\"2904\">\n<li data-start=\"2817\" data-end=\"2863\">\n<p data-start=\"2819\" data-end=\"2863\">the merchant may charge the delivery costs<\/p>\n<\/li>\n<li data-start=\"2864\" data-end=\"2904\">\n<p data-start=\"2866\" data-end=\"2904\">future orders may require prepayment<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2906\" data-end=\"2909\" \/>\n<h2 data-start=\"2911\" data-end=\"2938\">8. Changes to the Policy<\/h2>\n<p data-start=\"2939\" data-end=\"3048\">The merchant may update this Payment Policy at any time. Changes take effect upon publication on the Website.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Payment Policy &nbsp; This Payment Policy explains the payment methods offered by Medixo.eu (\u201cthe Website\u201d) and the conditions applicable to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1186","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false,"sow-carousel-default":false},"uagb_author_info":{"display_name":"admin","author_link":"https:\/\/medixo.eu\/en\/author\/drmdimitrovyahoo-com\/"},"uagb_comment_info":0,"uagb_excerpt":"Payment Policy &nbsp; This Payment Policy explains the payment methods offered by Medixo.eu (\u201cthe Website\u201d) and the conditions applicable to [&hellip;]","_links":{"self":[{"href":"https:\/\/medixo.eu\/en\/wp-json\/wp\/v2\/pages\/1186","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/medixo.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/medixo.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/medixo.eu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/medixo.eu\/en\/wp-json\/wp\/v2\/comments?post=1186"}],"version-history":[{"count":0,"href":"https:\/\/medixo.eu\/en\/wp-json\/wp\/v2\/pages\/1186\/revisions"}],"wp:attachment":[{"href":"https:\/\/medixo.eu\/en\/wp-json\/wp\/v2\/media?parent=1186"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}