{"id":1186,"date":"2025-11-15T15:44:06","date_gmt":"2025-11-15T13:44:06","guid":{"rendered":"https:\/\/medixo.eu\/?page_id=1186"},"modified":"2025-11-15T15:44:06","modified_gmt":"2025-11-15T13:44:06","slug":"payment-policy","status":"publish","type":"page","link":"https:\/\/medixo.eu\/en\/payment-policy\/","title":{"rendered":"Payment Policy"},"content":{"rendered":"

Payment Policy<\/strong><\/h1>\n

 <\/p>\n

This Payment Policy explains the payment methods offered by Medixo.eu (\u201cthe Website\u201d) and the conditions applicable to each method. By placing an order, you agree to this Policy.<\/p>\n

1. Available Payment Methods<\/h2>\n

The Website offers the following payment options:<\/p>\n

    \n
  1. \n

    Cash on Delivery (COD)<\/strong><\/p>\n<\/li>\n

  2. \n

    Bank Transfer<\/strong><\/p>\n<\/li>\n

  3. \n

    Credit\/Debit Card Payment<\/strong><\/p>\n<\/li>\n<\/ol>\n

    All prices are displayed in EUR or other applicable currencies.<\/p>\n

    \n

    2. Cash on Delivery (COD)<\/h2>\n

    Cash on Delivery allows customers to pay directly to the courier upon receiving the shipment<\/strong>.<\/p>\n

    Conditions:<\/h3>\n
      \n
    • \n

      When possible, the shipment is sent with the \u201cOpen and Inspect\u201d option<\/strong>.<\/p>\n<\/li>\n

    • \n

      Customers should open the package and verify its contents<\/strong> before accepting and paying (if not prepaid).<\/p>\n<\/li>\n

    • \n

      In case of wrong item, missing item, or damaged goods<\/strong>, the customer must inform the courier immediately<\/strong> and refuse the shipment.<\/p>\n<\/li>\n

    • \n

      Claims for missing or damaged items may be rejected if the package was accepted without inspection.<\/p>\n<\/li>\n<\/ul>\n

      \n

      3. Bank Transfer<\/h2>\n

      Customers may pay via bank transfer<\/strong>.<\/p>\n

      Conditions:<\/h3>\n
        \n
      • \n

        Orders paid by bank transfer are processed and shipped only after the payment has been received<\/strong> in the merchant\u2019s bank account.<\/p>\n<\/li>\n

      • \n

        The order number must be included as the payment reference<\/strong>.<\/p>\n<\/li>\n

      • \n

        Incorrect or missing payment reference may delay processing.<\/p>\n<\/li>\n

      • \n

        Customers are responsible for any bank fees applied by their bank.<\/p>\n<\/li>\n<\/ul>\n

        \n

        4. Card Payments<\/h2>\n

        The Website accepts debit and credit card payments through authorized payment providers.<\/p>\n

        Conditions:<\/h3>\n
          \n
        • \n

          Payments are processed through secure, PCI-DSS compliant systems<\/strong>.<\/p>\n<\/li>\n

        • \n

          Card details are not stored<\/strong> by the Website.<\/p>\n<\/li>\n

        • \n

          If a card payment fails, customers should verify:<\/p>\n

            \n
          • \n

            card validity<\/p>\n<\/li>\n

          • \n

            account balance<\/p>\n<\/li>\n

          • \n

            online transaction permissions<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

            \n

            5. Order Dispatch<\/h2>\n

            Orders are shipped after:<\/p>\n

              \n
            • \n

              successful card payment or<\/strong><\/p>\n<\/li>\n

            • \n

              confirmation of COD or<\/strong><\/p>\n<\/li>\n

            • \n

              receipt of the bank transfer payment<\/strong><\/p>\n<\/li>\n<\/ul>\n

              If payment via bank transfer is delayed, the merchant may delay or cancel the order.<\/p>\n

              \n

              6. \u201cOpen and Inspect\u201d Option<\/h2>\n

              When supported by the courier, shipments are sent with an inspection option<\/strong>.<\/p>\n

              Customers should:<\/h3>\n
                \n
              • \n

                open the package in the presence of the courier<\/p>\n<\/li>\n

              • \n

                verify correct items and condition<\/p>\n<\/li>\n

              • \n

                report discrepancies immediately<\/p>\n<\/li>\n<\/ul>\n

                If the shipment is accepted and paid without objection, it is considered approved.<\/p>\n

                \n

                7. Unreceived or Refused Shipments<\/h2>\n

                If a customer unjustifiably refuses or does not collect a shipment:<\/p>\n

                  \n
                • \n

                  the merchant may charge the delivery costs<\/p>\n<\/li>\n

                • \n

                  future orders may require prepayment<\/p>\n<\/li>\n<\/ul>\n

                  \n

                  8. Changes to the Policy<\/h2>\n

                  The merchant may update this Payment Policy at any time. Changes take effect upon publication on the Website.<\/p>\n","protected":false},"excerpt":{"rendered":"

                  Payment Policy   This Payment Policy explains the payment methods offered by Medixo.eu (\u201cthe Website\u201d) and the conditions applicable to 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