PRIVACY POLICY

This Privacy Policy explains how Medixo.eu (“the Website”) collects, processes, and stores personal data in compliance with Regulation (EU) 2016/679 (GDPR) and applicable law.

By using the Website, you agree to this Policy.

1. Data We Collect

We may collect:

Name and surname
Delivery address
Phone number and email
Order information
Payment details (via secure payment providers)
IP address, cookies, usage data

2. How We Use Personal Data

We use data to:

process and deliver orders
create and manage user accounts
communicate with customers
improve website functionality
send notifications and marketing messages (with consent)
comply with legal obligations

3. Legal Basis (GDPR)

We process data under:

performance of a contract
consent
legal obligation
legitimate interest

4. Data Sharing

We may share data with:

courier companies
payment providers
IT/hosting providers
marketing and analytics tools

We do not sell personal data to third parties.

5. Data Retention

Data is retained:

as long as necessary for order fulfillment
accounting requirements
legal obligations

6. User Rights

You have the right to request:

access
rectification
deletion
restriction
data portability
objection

Requests may be submitted through the contact email.

7. Cookies

The Website uses functional, analytical, and marketing cookies. Details are available in the Cookie Policy.

8. Data Security

We use:

encryption
SSL
access controls
security monitoring

9. Policy Changes

Updates will be posted on this page and take effect upon publication.